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Business Operations Manager - London, United Kingdom,


Business Operations Manager


  • Managing all day-to-day operations for compliance
  • Provide technical expertise in the area of AML
  • Review and audit files for compliance
  • Work closely with teams, increasing their awareness of regulatory and compliance matters
  • Responsible for management of all Data Protection/GDPR activities
  • Ensure controls within the offices are effectively managed to reduce risk

Human Resources

  • Advice and assist managers and staff on any HR matters
  • Manage the full recruitment and selection process for staff at all levels
  • Oversee any ER issues
  • Manage and coordinate annual HR processes including appraisals and salary reviews
  • Update and develop HR policies and procedure
  • Manage all HR administration activities, benefits, pension, etc
  • Ensure the UK is compliant with auto enrolment legislation and complete the relevant monthly processes relating to this
  • Handle on-boarding process for new hires including necessary paperwork
  • Conducting new starter inductions


  • Planning and controlling Directors cost
  • Managing quality service programmes
  • Researching alternative methods of efficiency
  • First point of contact for all extraordinary queries
  • Setting and reviewing budgets and managing cost
  • Yearly analysis on several business KPIs
  • Overseeing daily activities


  • Previous experience in a regulated or financial services environment
  • Extensive knowledge of UK AML requirements
  • Good technical knowledge and understanding of compliance legislation and regulations
  • Understanding of UK employment law legislation
  • Hands-on individual willing to be involved in an array of activities
  • Experienced manager who is committed to being close to the businesses, knowing the people and has an open management style
  • Excellent communication and interpersonal skills
  • Demonstrates strong organisational skills whilst managing a fluid and diverse range of tasks
  • Meticulous with attention to detail
  • Ability to work independently and also as part of a team
  • Willing to undertake occasional travel to Dublin
  • Proficient in MS Office, with particular focus on Excel

Package: £50,000 + discretionary bonus