logo for Wells Tobias

Client Services Representative - German Speaker - London, United Kingdom,

£30k

Fantastic opportunity to join a Global Financial Services organisation as a Client Services Representative. If you speak German and have experience in developing client relationships in Financial Services apply now!

Duties and responsibilities will include:

  • Being the first point of contact and support for key client enquiries
  • Promptly resolving complex email and telephone enquiries regarding proxy voting
  • Ensure enquiries are resolved to high standard fulfilling clients expectations
  • Demonstrate thorough understanding of multiple products, platforms and services
  • Establish, build and maintain excellent working relationships with clients
  • Participate in client meetings, conference calls and face to face service reviews
  • Ensure consistent implementation of best practices with regard to client interaction, department procedures and delivery on team projects

Skills and experience:

  • Minimum 2 years previous experience in a Client Services role in the Financial Sector
  • German essential
  • Experience of Proxy Voting, Asset Servicing or Custody Servicing
  • Excellent communication skills
  • Analytical problem solver
  • Excellent attention to detail and ability to work under pressure to tight deadlines

It is Wells Tobias Recruitment Solutions' policy, as a matter of courtesy, to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual applicants. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.