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Collections Officer - Reading, Oxfordshire, United Kingdom, RG1


As the leading national provider of lending products to SME's across the UK, this market leader within the Asset Finance industry are looking for a Collections officer to join the team to work with customers that are in financial difficulty, assessing and providing a resolution to their arrears.

As the Collections Officer, you will...
Professionally and effectively collect and recover early arrears, managing Asset Finance cases in default, adhering to company policies and procedures. Delivering excellent customer service, and ensuring they are treated fairly.

Key qualities we're looking for...

1. Proven experience in a Collections role within Asset Finance/Leasing/Financial Services

2. You need to be intuitive, confident thinking on your feet and have the hunger to grow.

3. Excellent customer service skills with a strong understanding of FCA regulation (TCF etc)

4. Strong team player

You need to be comfortable working in a fast paced environment, where situations can change in flash!

This is a real close knit team, so you need to be passionate about helping out your colleagues and digging in when needed.