Debt Adviser - City, Manchester, United Kingdom, M1


Job Description

Personal Debt Adviser

Personal Debt Adviser required for immediate start with a small, well established Debt Management Company, based in West Didsbury, Manchester. The company has been fully authorised by the FCA and administers Debt Management plans in house.

The role will include:

  • Exploration of all debt options and implications to enable the customer to make an informed decision.
  • Delivery of a high quality service with appropriate FCA compliant advice.
  • Conducting quality Income and Expense forms
  • Adherence to Treating Customers Fairly (TCF) and to demonstrate empathy and good listening skills.
  • Respond to any client or creditor queries in a timely manner via all communication mediums.
  • Maintain case notes and records accurately and comprehensively.
  • Maintain product knowledge and pass ongoing monthly compliance assessments.
  • Conducting Initial Advice Calls with new prospects that have been introduced to us by other FCA regulated firms
  • Conduct Credit Control calls

Hours:-39.5 per week


  • £24,000 per annum plus uncapped commission.


You must have experience of advising on the following debt solutions:

Individual Voluntary Arrangement (IVA)

Debt Management Plan (DMP)

Debt Relief Order (DRO)


Trust Deed (TD)

Debt Arrangement Scheme (DAS)

Job Type: Full-time

Salary: £24,000 plus OTE

Job Type: Full-time

Salary: £24,000.00 /yea