Debt Recovery Agent - Crewe, Cheshire, United Kingdom, CW1 2
Kindertons Accident Management are a market leading Claims Management company specialising in Credit Hire and Credit Repair following a road traffic accident. Our clients rely on us to get them back on the road as soon as possible using one of our own nationwide fleet of hire vehicles and to get their vehicle repaired at one of our network of authorised repairers. However, sometimes the circumstances of the accident mean that we need to pursue our clients own insurer/the client for our costs.
We are looking for a number of Recoveries Handlers to do exactly that, liaising with the client and/or their insurer to recover our outstanding costs for Recovery and Storage, Hire costs or repairs to negate the losses on a claim.
You will manage your own caseload of claims and will take ownership of these to the point of recovery or until they are passed to litigation.
The person we are looking for:
We want someone who is a good communicator, articulate and resilient, the role is definitely one in which you will need to be persuasive and persistent, this is a potentially stressful time for the client and we may now be telling them that they are responsible for paying our costs, or you could be dealing with an insurance company who are reluctant to pay for our services. Either way, the conversations could be difficult, therefore confidence is key, whilst remaining professional...... click apply for full job details