Graduate FX Client Services Executive - City, London, United Kingdom, EC1A2
This opportunity will see you working closely with the Corporate Client Services Manager, providing an efficient service to corporate clients from enquiries about the service to ensuring payments arrive on time. This role is inclusive of inbound & outbound call, online admin tasks, compliant handling and all of customer enquiries relating to different departments.
- Providing excellent & professional customer service to all client
- Handling incoming calls & emails
- Deal with client issues/complaints efficiently
- Processing incoming payment files
- Liaising with banks on payment queries
You will need to be articulate, confident and can display a clear level of intelligence to deal with C-Level executives. We are looking for a result driven individual who is highly motivated with outstanding interpersonal skills and possesses the aptitude to work under their own initiative to strict deadlines and targets. Your communication skills both written and verbal will need to be of the highest calibre.
- Some Customer Service Experience preferred but not essential
- Knowledge of banking/payments systems (BACS, SWIFT, Sepa) - preferred but not essential
- Excellent listening, numerical & multi-tasking skills
- Excellent attention to detail
- Graduate pref. but not essential
Why should you apply?
You will join one of our established FX payment providers that will give you ongoing support & career development, with clear defined incentives to ensure you prosper.
- Up to £23,000 salary
- 3 months FTC into a PERM position
- Ongoing training plan
- Contributory pension (After agreed period)
- Private Healthcare (After agreed period)
- Gym memberships
A fully FCA regulated Foreign Exchange brokerage, based in London, recognised in The Sunday Times top 100 best small companies to work for list. With access to over 130 major and local market currencies and a range of products offering both our corporate and private clients a strategic efficient approach to international trading, treasury and risk management. A company that has grown progressively to become a recognised market leader, with a reputation for looking after staff by offering a range of benefits and compensation packages. From monthly celebration of success to annual skiing trips, the focus is on harnessing professional talent and maintaining strong client relationships.
Key Words: Deliverable FX, Deliverable Foreign Exchange, Foreign Exchange, Equities, Derivate, Spot, Forward, Future, Option, Execution, Trade, Trader, Broker, Stock Broker, Corporate, Trade Finance, Business Development, New Business, Inside Sales, Customer Service, Client Service, Account Manager
LJM Recruitment is a specialist financial services recruitment agency located in Potters Bar, Hertfordshire. Servicing an extensive portfolio of companies in the UK, Europe & UAE, our service is our USP along with a combined 40 years' experience between two sales & recruitment professionals respectively. An industry leading provider, that can either provide a complete recruitment solution, or assist with one off hires, we are an adaptable company that acts quickly with efficiency and precision.