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Head of Operational Governance - City, Birmingham, United Kingdom, B1


Governance is a hot topic, we all know that, it's imperative for any business to get right, not least in financial services and doubly not least when you're one of the UK's leading household names!

They're not looking for a shrinking violet in this role, in fact, they're looking for someone to take the bull by the horns, forge strong and trust-based relationships with senior stakeholders and provide exemplary governance's services across the business.

You'll do all the standard work you'd expect from such a role such as providing advice, guidance, challenge and support to the senior team across the business area. You'll work with line management in the identification, management reporting and mitigation of risk to meet regulatory and Group requirements. But you'll be doing it all working for an employer whose culture is second to none and who genuinely cares about its employees.

You'll work closely with the COO and when necessary represent the operations team on behalf of the COO at board level meetings. In addition, you'll take responsibility for presenting your governance findings at various meetings throughout the year.


  • In-depth knowledge of business risk management and assurance policy, practice and procedures
  • Ability to manage internal and external stakeholders providing challenge where necessary
  • A confident presenter
  • Able to disseminate information to a variety of people
  • An understanding of the mortgage market would be a distinct advantage

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