Institutional Investor Services Manager - HSBC - City, Edinburgh, United Kingdom, EH1
Contact Centre Based,Institutional,Investor Services,Manager,Finance & Banking.
Your new company
Your next role will be working for a multi-national market leading financial services business at their prestige Edinburgh city centre based office. With an extensive global office network, this forward-thinking organisation pride themselves on excellent career development opportunities and offer you first-class long-term career prospects.
Your new role
Lead, proactively manage and control a team providing exceptional Institutional Investor Services. You will build and develop strong relationships with key institutional clients, you will be primarily a focused central point of contact for escalations. You will take ownership of all actions and issues relating to client base, which might include telephone dealing, query resolution and meetings with key clients. Enhancing employee and customer engagement, providing first line of management support and ensuring your highest level of service to both Internal and External clients.
What you'll need to succeed
Experience working with UKTA Institutional Investors UK Platforms and Wealth Managers with a combination or relationship and operational experience. You should demonstrate the ability to work under pressure and to tight deadlines is compulsory. You will be able to prioritise workload in a professional and efficient manner. You will pose strong business sense and awareness of the key risk areas of the business. Ability to participate in strategic planning and budgeting for the department.
What you'll get in return
You will receive a highly competitive salary and an excellent benefits package. You will work for a true market leader, working in a fast paced, thriving, successful environment. You will have the opportunity to grow and truly add value to the company. This role is permanent.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.