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Operations Clerk - Retail Banking Products - London, United Kingdom,

£25-30k

A leading private bank wish to recruit within banking services team, the successful candidate be part of a team responsible for retail banking duties for HNW clients.

Overview:

  • Online Banking & Mobile- enrolling customers, dealing with queries, presenting to customers.
  • Closures- Closing customer records and accounts
  • Account Switching- switching customers accounts in and out of the bank
  • Direct debit origination- setting up customers, liaising with suppliers
  • Credit clearing- repairing items
  • Safe keeping- Taking receipt/releasing items and maintaining records.
  • Cheque book issuance- creation of files, dealing with suppliers
  • Customer service administration- managing a range of card accounts.
  • Cardholder disputes- dealing with card related issues

Experience:

  • Experience in a customer facing environment
  • 2-3 years of retail banking duties
  • Accuracy and attention to detail