Operations Clerk - Retail Banking Products - London, United Kingdom,
A leading private bank wish to recruit within banking services team, the successful candidate be part of a team responsible for retail banking duties for HNW clients.
- Online Banking & Mobile- enrolling customers, dealing with queries, presenting to customers.
- Closures- Closing customer records and accounts
- Account Switching- switching customers accounts in and out of the bank
- Direct debit origination- setting up customers, liaising with suppliers
- Credit clearing- repairing items
- Safe keeping- Taking receipt/releasing items and maintaining records.
- Cheque book issuance- creation of files, dealing with suppliers
- Customer service administration- managing a range of card accounts.
- Cardholder disputes- dealing with card related issues
- Experience in a customer facing environment
- 2-3 years of retail banking duties
- Accuracy and attention to detail