Operations Payments/Loans Business Analyst - AVP - London, United Kingdom,

£60-80k

The company is a leading financial services provider.

  • To plan, promote and execute operations optimization via Standardisation of operations processing initiatives and so on
  • Work alongside line manager to design framework and output as well as defining scope in light of achieving overall goal of the initiative ensuring accountability, practicality and traceability
  • To gather and study available materials such as Head Office standard procedure, OVS manual, branch manuals and flow charts
  • To prepare TO BE model of operations processing and questionnaire as a preparation of AS IS study
  • To study and document AS IS model by approaching relevant parties and make analysis to formulate TO BE model
  • To design plan and execute the implementation of TO BE model within required timeline to contribute to achievement of overall goal of the initiative
  • To manage issues and progress of tasks and provide status update in a timely manner to ensure visibility of the overall progress
  • To co-work and communicate with related parties to gather information, to promote the initiative and gain support, and to ensure the alignment to overall initiatives
  •  Experience of implementing new systems/significant change across systems
  • Experience of studying, analysing and formulating optimal business process
  • Demonstrable stakeholder management skills
  • Demonstrable time management skills
  • SKILLS AND EXPERIENCE
  • Functional / Technical Competencies:
  • Essential
  • Skills for Business Process Re-engineering
  • Knowledge in operational procedures and related systems in banking operations back office products, Remittance and Deposit in particular
  • Innovative thinking skills for planning and execution of new initiative
  • Intermediate Excel skills
  • Excellent communication skills (written and oral)
  • Good stakeholder management skills
  • Education / Qualifications:
  • Essential
  • Bachelor degree educated
  • PERSONAL REQUIREMENTS
  • Excellent communication skills
  • Results driven, with a strong sense of accountability
  • A proactive, motivated approach.
  • The ability to operate with urgency and prioritise work accordingly
  • Strong decision making skills, the ability to demonstrate sound judgement
  • A structured and logical approach to work
  • Strong problem solving skills
  • A creative and innovative approach to work
  • Excellent interpersonal skills
  • The ability to manage large workloads and tight deadlines
  • Excellent attention to detail and accuracy
  • A calm approach, with the ability to perform well in a pressurised environment
  • Strong numerical skills
  • Excellent Microsoft Office skills