Oversight Manager - Fintech - London, United Kingdom,


Our client, a payments fintech are seeking an Oversight Manager to be based in London, to own the operational perspective and be the lead for all outsourced BaaS partners.


  • Oversee due diligence for onboarding in terms of partner compliance and operational risk.
  • Work alongside legal and 2nd line teams to improve and correct procedures such as onboarding due diligence.
  • Oversee and ensure compliance in line with supplier management frameworks for all suppliers.
  • Provide overall coordination of all payment scheme activities & support all customer operations owned suppliers through the full lifecycle.
  • Build the TOM for the oversight function.
  • Organise, carry out and oversee regular supplier and partner meetings with key stakeholders.


  • In depth experience from within the banking industry covering the Oversight function.
  • Excellent stakeholder management skills and experience.
  • Extensive customer service background with a strong understanding around GDPR and banking regulations.
  • Experience with Risk Management frameworks, as well as policies & processes.