Payment Operations - Senior Associate - Harrow, Middlesex, United Kingdom, HA1


Position: Payment Operations, Senior Associate

Basis: Full Time

Salary/Package: Up to £25k plus Benefits

The Company

Our client is an international bank and sits within the Fortune Global 500 list of the world's biggest corporations.

They have been operating in the UK since early 2018 and are expanding a rapid pace.

The Role

To ensure the timely and accurate processing of all incoming and outgoing Payments for Individual and Corporate clients, Credit, and Operations & Liability departments in keeping with stipulated guidelines


  • Responsible for the verification of the authenticity of all payment instructions from Finacle and other related applications
  • Responsible for the verification of all outbound remittances for retail and wholesale banking customers like individual, corporate services, syndication, FIG and investment payments
  • Responsible for the verification of all Finacle / SWIFT Connect customer remittances
  • Responsible for the verification of all Inward/outward position advised to the Dealers and Treasury settlement department through Request Management Services
  • Responsible for the verification of all incoming remittances
  • Responsible for the verification of all currency bookings
  • Responsible for the timely and appropriate resolution of customer queries, and any other queries relating to reconciliation, SWIFT, or received by email
  • Responsible for end of day check for SWIFT/FTI/Intranet and Ofac Station and confirmation that all day's payments were processed
  • Respond to Audit findings and implement recommendations
  • To ensure monthly MIS to prepare and submit to Management
  • Any other duties as delegated by Manager or Deputy Manager

The Person

  • A good degree in finance or business
  • 3-5 years previous experience of Banking Operations from financial services industry
  • Previous experience of managing / supervising staff
  • Strong planning, organising and monitoring ability and experience; an effective time manager
  • Must be able to boost staff morale - developing mutual understanding and trust within the team and engendering a positive workplace environment
  • Commitment to Excellence
  • Team Building
  • Change Management
  • IT skills and systems used( including Excel - Macro)