logo for MW recruitment

Wholesale Payments/Investigations Assistant - London, United Kingdom,


An overseas bank wishes to recruit a wholesale payments and investigations assistant to join a team within operations and assist in wholesale payments process and payments investigations while managing the relevant systems.

Duties include:

  • Be responsible for customer services and improve satisfaction of the clients.
  • Track the status of the payment investigation cases.
  • Working with the team in order to ensure all the wholesale payments are processed correctly.
  • Assist senior staffs to ensure all investigation work are processed properly.
  • Assist the team lead to ensure all operational work of the team is within the bank's guidelines and policy.
  • Responsible for the system testing when the system implementation or upgrading.

Candidate must have:

  • Experience processing payments, clearing and doing payments investigations within financial services industry.
  • Experience processing SWIFT payments is essential.

If you wish to be considered for this role please apply now.